Felitron Lab

Start your ExperienceTurn your headset into an innovative IoT device.

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About us

A FLT Lab is a startup with focus on IoT, Business Intelligence and Analytics.

Born from Felitron, the largest headset brand in Brazil, 100% Brazilian and manufacturer of professional headsets with over 3 decades in the Brazilian market and present in more than 15 countries in the Americas.

This makes FLT Lab, a current company, exponential, highly competitive and causing a strong impact in our customer’s business.

What is it?IoT Experience

IoT Experience is a cloud-based solution that turns the Felitron headset into and innovative IoT device allowing you to connect, to process, to visualize and manage, in high scale and in real time, all the operational data.

Get to know the solution

Inventory

Control purchases, models, serial numbers, warranty periods, traceability, durability, and even the location of a headset in a given moment.

Usage

Follow up how and where the headsets are utilized, create disconnect warnings, define buttons and answering functions, standardize mute times and much more….

Voice Biometrics

Authenticate your operators through an innovative voice-recognition system. Create Managerial Reports and Warnings of Authentication Failures, all in real time.

Audio

Make Audio evaluations and corrections. Do firmware upgrades or corrections remotely and improve the audio quality for your customers.

Talking

Integrate Felitron headsets to softphones and answering platforms, obtain real-time insights that help reduce TMA and result in a better user and customer experience.

Get to know the solution

Inventory

Control purchases, models, serial numbers, warranty periods, traceability, durability, and even the location of a headset in a given moment.

Usage

Follow up how and where the headsets are utilized, create disconnect warnings, define buttons and answering functions, standardize mute times and much more….

Voice Biometrics

Authenticate your operators through an innovative voice-recognition system. Create Managerial Reports and Warnings of Authentication Failures, all in real time.

Audio

Make Audio evaluations and corrections. Do firmware upgrades or corrections remotely and improve the audio quality for your customers.

Talking

Integrate Felitron headsets to softphones and answering platforms, obtain real-time insights that help reduce TMA and result in a better user and customer experience.

Discover the IoT world

FLT Control

FLT Control is an agent that transforms the Felitron headset into a novel IoT device that allows the control and standardization of functionalities beside collecting and processing data in real time.

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FLT Workspace

O FLT Workspace is a cloud-based platform composed of dashboard, KPI, Cockpits, and reports that transforms the headset data collected by FLT Control into business insights, all in real time.

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FLT CONTROL

FLT Control is an agent that transforms the Felitron headset into a novel IoT device that allows the control and standardization of functionalities beside collecting and processing data in real time.

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SAC Felitron

55 11 4096-5001

Business Offices
Rua Enxovia, 472 - Conj. 1115
CEP: 04711-030 - São Paulo - SP