July 29, 2025

How Felitron guarantees the durability of the headset and its technical advantages

The durability of a headset is one of the most important factors for those who use this equipment on a daily basis, whether for remote work, in call centers, or in corporate environments. And if there is one brand that stands out in this regard, it is Felitron.

With 40 years in the market, 100% Brazilian technology, and a total focus on the user experience, the brand is a benchmark in durable headsets designed to last.

But what makes a headset last longer? And what are the differentials that only a brand with this level of expertise can offer? Felitron responds with innovation, rigorous testing, cutting-edge materials, and a real commitment to long-term quality.

Headsets designed for continuous use

Felitron headsets are designed to withstand heavy use. In companies where voice communication is constant, such as call centers, offices, or sales teams, equipment must withstand many hours of daily use.

That is why each product is created with a focus on ergonomics, comfort, and, above all, durability. The choice of materials, the design of the parts, and the construction of the cables and components follow high standards to ensure that the product continues to function with quality for much longer.

Reinforced and smart materials

To create durable headsets, Kevlar® is used to reinforce the cables a material known for its extremely high mechanical strength. This greatly reduces the risk of breakage or damage from twisting and bending.

Another example is the stainless steel headbands found in lines such as Epko Plus, which provide greater flexibility and stability even with continuous use. The parts are constructed with double polymer injection, resulting in a rubberized finish that adds comfort and robustness.

Quality testing for maximum durability

Felitron maintains strict quality control, performing automated and manual testing cycles on its products. These include cable torsion, microphone resistance, earpiece pressure, and connector durability assessments, all to ensure that the headset can withstand real-world conditions.

This technical care allows the company to react quickly to any improvements and anticipate user needs, delivering increasingly robust products.

Support, assistance, and a genuine warranty

Felitron understands that durability also involves support. That is why it offers an authorized technical assistance network, with partners trained to take care of your headset with original parts and the same factory quality standards.

If you need it, don't worry, the warranty covers 12 months, or up to 24 months on models with an extension.

For companies with a lot of equipment, Felitron also offers special programs that streamline large-scale repairs because keeping everything running smoothly is also part of the experience.

Headset models for different profiles

Each line is developed with a specific use profile in mind, which prevents premature wear due to improper use. Here are some examples:

• Epko and Epko Plus line: preferred by call centers, combining superior durability, high-definition audio, and extreme comfort. Ideal for long hours of continuous use.
• X-Line: for those looking for a modern headset with Bluetooth 5.0, high-fidelity drivers, noise-canceling earphones, and up to 18 hours of battery life. It is durable and portable, ideal for professionals on the go.
• Bravo Line: designed for hybrid use, it offers powerful sound and a dual noise-canceling microphone. It is ideal for those who switch between professional calls and leisure time throughout the day.

Each Felitron line is designed to ensure that the headset delivers maximum performance, with audio quality and durability as a priority.

Technology that goes beyond: more than just headsets

Felitron does not only invest in physical infrastructure. Through FLT Lab, its innovation vertical, the brand has developed solutions that further extend the useful life of headsets.

Among them is Noise Suppressor, a technology that reduces background noise with real-time artificial intelligence. This reduces the need for vocal effort by users and increases the useful life of the equipment.

Another highlight is the IoT Experience, a platform that transforms the headset into a smart device, with operational data and insights for greater control.

Felitron develops its products with a focus on ergonomics, lightness, and hearing health protection. The goal is for users to be able to spend hours with the headset without pain, discomfort, or fatigue.

This concern for the user experience is part of Felitron's DNA and is one of the reasons why it is a benchmark in Brazil and in more than 15 countries.

Whether in the office or working from home, having a high-quality, comfortable, and durable headset to use at work makes all the difference in your routine. Choosing a durable headset is a smart investment.

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