May 29, 2023
VoIP telephony: how it works, advantages and best devices
Speed is the word of the moment for any contemporary organization. And to communicate efficiently and quickly with customers, many resources available: VoiP telephony is one of them.
In this article, you will find out how it works, what are the main benefits are, and the best devices to use efficiently. Enjoy your reading!
What is VoIP telephony?
VoIP is the English acronym for "Voice over Internet Protocol. When applied, the concept allows making phone calls using the Internet.
Calls can be made from computers, smartphones, and other electronic devices using data. At the other end of the line, the data is converted back to analog audio, and for the other party nothing changes!
With a compatible headset, the VoIP telephony experience is even better. We will talk about the equipment later.
How does VoIP telephony work?
The service is provided by a VoiP service provider. The agent works in a similar way as a traditional telephone and VoIP headset makes the conversion of analog audio to data.
At the other end of the call the data signal is changed back to analog audio. The communication is done through the Internet Network and its associated devices.
What are the benefits of VoIP telephony?
VoIP telephony brings several advantages to companies. Check out the main ones:
- 100% free calls;
- Competitive differential in the market;
- More security for teams and clients;
- Single voice and data network;
- Cost reduction (including telephone bills).
How to know if VoiP telephony is right for your company?
Are you in doubt about the application of VoIP telephony? To find out if this tool applies to your business needs, check what the organizational needs are.
Also, ask yourself questions such as:
- Am I spending too much on phone bills?
- Does my staff make a lot of calls every day?
- Are most or most of them overseas?
If your answer is yes, consider having VoIP as an Ally!
Get to know our VoIP headsets
Did you know that we have developed VoiP headset models that are perfect for your team to make free, quality calls? That's right!
Get to know our 5 products:
Premium stereo, the product guarantees high-quality calls and videos. With it, you can also listen to music!
Designed based on 30 years of experience, the third generation of Felitron's Premium headsets brings innovations in design, ergonomics, comfort and durability.
Preferred among the largest call centers in Brazil, the Epko headset line has become a reference in the professional headset market, combining unmatched durability, exceptional comfort, innovative design and incredible sound fidelity. It has been developed especially for continuous use in call centers and for professionals who need a high-performance headset.
Combines durability, comfort and superior acoustic quality, features found in professional equipment. It also combines style and versatility, trademarks of the products aimed at the office and home office market. They can be used with or without a tiara.
Indicated for use in offices and home offices, the line of Stile headsets stands out for offering compact and ultralight equipment, providing maximum comfort of use, without leaving aside the high audio quality.
Improve communication with your customers
Check out more headset details in our store and buy yours now!
Come to the future with us.
More than a headset, it's Felitron.
About Felitron
Of Italian origin and initially founded with the surname of its creator Giovanni FIORETTI, Felitron was born in 1986 in São Paulo - Brazil, as a supplier of components for the strong telephone industry of that decade.
Know the line Epko Plus
Designed based on 30 years of experience, the third generation of Felitron's Premium headsets brings innovations in design, ergonomics, comfort, and durability.