January 09, 2023
What's the point of having qualified operators or offering excellent products and services, if the communication with your customers is of poor quality?
So that no one hangs up on you straight away, gets annoyed with a delayed service, or cant hear anything at the other end of the line, your business needs an indispensable tool... Obviously, we are talking about the last generation headsets!
Check below why it is so important to choose a good telemarketing headset and what are the best models.
The importance of a good telemarketing headset
Professional headsets were specially developed to facilitate the routine of the telemarketing operator and improve the communication between both parties.
They are ideal for long work days because their modern design guarantees comfort to the attendant, which is essential to ensure the health of the professional.
The more technological Felitron headsets, rely on innovative software. They make it possible to improve the average time of attendance, reduce noise and interference in audio, and enhance the Customer Experience.
What to analyze when choosing a headset for telemarketing?
Although the goal of all headsets is the same, not all deliver what they advertise. Therefore, when it comes to the decision to purchase, the attention must be doubled.
Investing in the wrong equipment or on equipment that does not meet your needs and requirements can generate losses in the short and long term, especially in customer satisfaction.
Consider these 5 tips before choosing the headset for your call center or telemarketing:
- The equipment must have features that protect the operator from acoustic shocks and other risks;
- Ensure total audio quality
- Be compatible with your attendance profile (have a mute function, for example);
- Offer anatomical features and adjustments to ensure the user's comfort and health (removable tubes, replaceable foam, and so on);
- To have ultra-technological software that makes it possible to customize functions and automate customer service.
Technologies that the Felitron headset offers
Here, at Felitron, we do not measure efforts to apply what is best and most innovative to our telemarketing headsets.
The devices have the highest standard of quality and cutting-edge technological features. Want to know what differentiates us from others? Check it out:
- Double injection of polymers of different strengths, promoting comfort and stability;
- Noise cancellation application (Noise Suppressor);
- High Definition audio;
- HD voice;
- And much more!
Best Headsets for Telemarketing
We have selected for you the favorite line of headsets for telemarketers. Choose the model and enjoy all the benefits!
Ideal for call center professionals who look for a product with premium finish, extreme comfort, and HD Audio quality.
Essential for call centers that need a product with high durability and superior audio quality.
Come to the future with us.
More than a headset, it's Felitron.
About Felitron
Of Italian origin and initially founded with the surname of its creator Giovanni FIORETTI, Felitron was born in 1986 in São Paulo - Brazil, as a supplier of components for the strong telephone industry of that decade.
Know the Line Epko Plus
Designed based on 30 years of experience, the third generation of Felitron's Premium headsets brings innovations in design, ergonomics, comfort, and durability.
Bravo X
Epko X