March 30, 2022 IoT Headset: bring the future to your call center The Internet of Things (IoT) is a reality in our daily lives, being present to facilitate some tasks in our daily lives. Whether you want to play a song, turn off a light or close the curtains in your house, all this is […]
Intelligent Headset: Agility in authenticating data from your device March 23, 2022 Have you ever stopped to think about how much technology has evolved in the last 20 years? Let’s take an example of progress: once upon a time, a headset had only two functions: listening and speaking. Over the years, new applications were added […]
USB Headset: know the advantages of this equipment February 11, 2022 Headsets were created to bring practicality and comfort to users, but we know that to do so, you have to choose the right model according to your needs. Currently, the market has numerous options: with and without tiara, with one or two earphones, with […]
Headset for call center: learn how to choose the ideal one Check out Felitron’s tips so you can choose the right headset for your call center and meet all your needs. Read here. Headsets are essential equipment for the work in call centers all over the world, after all, it joins a headset and a […]
5 Tips to improve your call center performance Ensuring the efficiency of a call center and maintaining good results can be a complicated task in many cases. Therefore, it is necessary to change and adopt new strategies, processes and much more. This can impact all other areas of your company, after all, quality of service […]
Felitron & Betta Global Partner: Partnership beyond frontiers November 18, 2019 The integrator becomes one of the main channels of the Brand in Brasil and Colombia Felitron and Betta Global Partner announce actions that will intensify business between the two companies. This new agreement will turn the IT Services and Solutions provider into one of […]
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