April 05, 2023 Online meeting: communication tips, which headset to invest in, and more How many meetings do you have scheduled for this week? Surely, most of them will be done in an online-meeting format, correct? What have your last experiences been like? If these questions have made you think back and remember what a […]
February 22, 2023 How long will it take you to read this article to the end? It turns out that during these minutes, about 9.1 thousand terabytes of data will be generated worldwide, meaning that good data management has never been more important than it is now. This number is also equivalent to 1.2 million […]
February 15, 2023 The years when managers and business professionals used “guesswork” to define business directions are over. Intuition has given way to the modernity of Business Intelligence, or simply BI. To understand what this concept is, its advantages when applied in practice, and how companies benefit from it, read on. Let’s go? What is […]
February 13, 2023 With the rise of hybrid work, with teams that are distributed between work at the headquarters of organizations and at home, it is essential to ensure quality communication between everyone on a daily basis. In this article, Felitron presents to you which are the best business headset models. Enjoy your reading! Crucial […]
January 23, 2023 The evolution of communications has brought back a technology that was widespread in the 1990s, but was left aside due to the slowness and obstacles of dialed internet. We are talking about VoIP, especially the VoIP Headset for business! Its functionalities are ideal for optimizing and improving business processes, which are essential […]
January 09, 2023 Another ENglish word in the corporate environment? A simple department? Not at all. Today’s subject is Customer Success, one of the most valued and fundamental concepts in the routine of companies today. Seen as the profession of the future (and the present), Customer Success is one of the means to retain customers, […]
December 21, 2022 Technological updating without forgetting humanization. Prisms such as this should dominate the market trends in 2023, according to experts. In this article, you, manager, will discover what this concept means and how to identify it in the corporate universe. You will also learn about the 4 main trends foreseen for next year. […]
December 15, 2022 It is no science fiction or impossible projection into the future. Artificial Intelligence has been a reality for years and is already part of the lives of thousands of people and companies. Since the first inventions involving this technology, a lot has changed, improved, and become crucial for a more effective and […]
November 23, 2022 Hybrid working is here to stay. Organizations of the present that want a prosperous future in their business should think about it. In a scenario full of changes, being ahead of time is essential. Improving organizational methods and ensuring quality equipment for employees, for example, are essential. In this article, you will […]
November 17, 2022 Do you want to reduce the average service time and qualify communications with your public? If the answer is yes, then having technological solutions in your call center is a must. We can help you with this mission! Read on and find out how. What do our headsets guarantee to your company? […]
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